RSS LiveAgent

  • 5.49.0.35 2024-07-26
    [Security] System messages visible to customer (#18959) [Feature] Create tag directly in rule edit (#6545) [Fix] CSS color-scheme: dark causes white background in widgets (#18975) [Fix] Missing PHP_IDE_CONFIG environment variable (#18967) [Fix] LiveAgent users that left panel without using logout button remains logged in (#18958) [Fix] Translatable strings corrections (#18922) [Fix] Create ticket API v3 […]
  • 5.49.0.21 2024-07-19
    [Improvement] Show information that LA stores email sources only for 30 days when connecting email account (#14788) [Fix] Translations with no sense. (#18956) [Fix] The dictionary is not loaded. error message when setting up password in customer portal (#18951) [Fix] CRITICAL: La_Api_Helper_User::getAgent(): Argument #1 ($userIdentifier) must be of type string, null given (#18949) [Fix] Failed […]
  • 5.49.0.1 2024-07-10
    [Improvement] Delete unnecessary translations (#18924) [Improvement] Translatable strings corrections (#18913) [Improvement] Customer portal paths unification (#18783) [Fix] Make voice run locally without modifying any files (#18861) [Fix] Error logs from EmailSender module are written to general php error log instead of la_logs file of particular account (#18845) [Fix] ERROR: Invalid key ID. Must be integer […]
  • 5.48.5.15 2024-07-09
    [Patch] Incoming email accounts are failing due to error "Failed to create incoming email aggregate" (#18903) [Patch] Emails that already exist in qu_la_mail_identifiers are fetched to tickets (#18908) [Patch] Temporary disable redis cache for settings and plugin settings (#18909) [Partially patched] Auto-reply sent from LA to connected incoming email account fetches itself (#18906)
  • 5.48.5.11 2024-07-05
    [Patch] Incoming email accounts are failing due to error "Failed to create incoming email aggregate" (#18903)
  • 5.48.5.8 2024-07-01
    [Improvement] Okta SSO - support for more "Organization URLs" (#18477) [Fix] Custom languages in use affecting login page (#18860) [Fix] CRITICAL: Object of class Qu_La_EmailSender_Application_Model_AccountType could not be converted to string (#18849) [Fix] Fast sequential call from the same ticket cause call stuck (#18552) [Fix] Duplicated outbound call (#18426) [Fix] Rename of the department is […]
  • 5.48.4.21 2024-06-26
    [Fix] There are no translations of application (#18844) [Fix] Missing login form on the /agent screen (#18843) [Fix] Failed initialize InfrastructureConfigurator when change es cluster id (#18840) [Fix] Ticket doesn't exist on start new call from browser (#18805) [Fix] No ringing sound for incoming calls - randomly (#18780) [Fix] Mass action applies to 1000 ticket […]
  • 5.48.4.15 2024-06-25
    [Fix] Permission denied after chat transfer (#18821) [Fix] Replace 'X' text with appropriate button text (#18822) [Fix] Wrong usage of last date changed for topic, suggestion or myTickets templates. (#18806) [Fix] GeneralSettingsManager::set(): Argument #2 ($value) must be of type string in SoundConfigurationForm.save() (#18784) [Fix] "Merge failed. Not authorized to close the ticket" error displayed after […]
  • 5.42.6.10 2024-06-24
    [Fix] APIv3: add support for apikey authentication to attachment download/view URLs returned from GET /tickets/{tid}/messages (#15235) [Fix] Phones for old Twilio integration are always in offline state (#18773)
  • 5.48.1.3 2024-06-18
    [Improvement] Customer portal create buttons unification (#18782) [Improvement] KB table improvements (#18581) [Fix] Breaking change in APIv3 with privileges for tickets introduced in minor release (#18781) [Fix] Missing CSP directives (#18630) [Other] Refactorings and other fixes (#18762)(#18674)